Divine Home: a streamlined workflow with CASAFARI CRM
Divine Home has partnered with CASAFARI CRM for nearly 10 years, according to Director Chantal Bruining in 2023, who notes that the platform “helps form the backbone of our business, with a user-friendly interface that integrates seamlessly with our website and external partner portals”, alongside marketing and administration.
How does CASAFARI CRM improve client communication and viewings?
One of the points that Chantal highlighted about the use of our platform is the optimisation of the communication flow with the client. In this sense, CASAFARI CRM will:
- automatically suggest new properties that meet the client’s requirements;
- seamlessly integrate with Google Calendar.
These features allow Divine Home to create focused marketing campaigns and to book viewings that are exported to the estate agent’s agenda, improving the sales process.
“CASAFARI has helped optimise our workflow from a client-first enquiry with the company throughout the complete sales process. It has made it easier to integrate other elements of the business, including marketing and administration, and created a faster, more transparent flow.”
Chantal Bruining, Director of Divine Home
Estate agencies can streamline daily operations and client management using CASAFARI CRM.
How does integrated CASAFARI property data support prospecting and valuations?
Another relevant development for CASAFARI CRM over the years was the integration of CASAFARI data. It allowed estate agents to enhance their real estate prospection, easily create property valuation reports and collaborate more seamlessly with partner agencies.
Trencadís Real Estate: better results in less than 6 months with CASAFARI CRM
Why is an intuitive interface essential for estate agents’ daily tasks?
An intuitive tool ensures that agents are not overwhelmed when carrying out daily tasks. Regarding the user experience, Director Chantal Bruining notes:
“The interface is very user-friendly and can be accessed on any computer or through the app on a tablet or handheld. Training on the system is easy as it requires very basic computer skills to learn.”
Chantal Bruining, Director of Divine Home
Providing a user-friendly platform helps property professionals improve their operational efficiency, as seen in how HomeLovers uses CASAFARI CRM for daily tasks.
To explore how structured property data and integrated management tools can support your estate agency, sign in to the CASAFARI platform.
Frequently asked questions
How long has Divine Home been using CASAFARI CRM?
Divine Home has worked with CASAFARI CRM for nearly 10 years, making the agency one of the platform’s longest-standing clients. They initially adopted the system to find an intuitive CRM that could integrate across their business operations.
How does CASAFARI CRM streamline client communication and viewings?
The CRM automatically suggests new properties that match a client’s requirements and integrates directly with Google Calendar. This allows agents to run targeted marketing campaigns and book viewings that export straight to their diaries.
What did the integration of CASAFARI market data add to CASAFARI CRM?
Integrating CASAFARI data enabled Divine Home’s estate agents to improve their property prospecting, generate property valuation reports easily, and collaborate more smoothly with partner agencies.
Can estate agents access CASAFARI CRM on mobile devices and tablets?
Yes, the interface can be accessed on any computer or via the app on a tablet or handheld device, and requires only basic computer skills to learn.
Which other parts of an estate agency does CASAFARI CRM integrate with?
It integrates with the agency’s own website, external partner portals, marketing, and administration, creating a faster and more transparent workflow from initial enquiry through the entire sales process.